Terms and Conditions


TERMS AND CONDITIONS ------ 

PLEASE NOTE -- 

HCPH -- CANT BE HELD RESPONSABLE FOR ANY WORK THE PARK IS CURRENTLY UNDER TAKEN FOR 2019 OR ANY CLOSER OF THERE FACILITIES DUE TO THIS WE WOULD ADVISE ALL GUESTS TO TAKE OUT A SMALL HOLIDAY INSURANCE COVER 

DEPOSIT MUST BE PAID AT THE TIME OF PLACING BOOKINGS 

YOU MUST TICK THE AGREEMENT BOX FOR YOUR BOOKING TO  GO AHEAD 

PLEASE NOTE .... BY MAKING YOUR 1st PAYMENT ( Deposit ) YOU HAVE EXCEPTED OUR T/Cs

ALL BREAKAGES MUST BE REPORTED AND PAID FOR

PLEASE NOTE ------ FOR LARGER DAMAGE BILLS OVER £100 WE ARE PEPARED TO GO TO SMALL CLAIMS COURT TO CLAIM OUR MONEY BACK ( and you will also be billed for any further costs charged via the courts )

FULL CONTACT DETAILS MUST BE GIVEN UPON BOOKING..

IF ANY OF OUR HOLIDAY HOMES  IS FOUND TO BE OVER CROWED THEN ALL PARTIES  WILL BE ASKED TO LEAVE STRAIGHT AWAY ( due to insurance reasons we will NOT tolerate more then the accommodation allows ) THIS ALSO GOES FOR PETS AS WELL 

No same sex party groups ( stag & hens ) park rules 

PLEASE READ OUR TERMS & CONDITIONS WITH REGARDS TO REFUNDS

IF OWNERS CANCELS THEN A FULL REFUND WILL BE GIVEN INCLUDING DEPOSIT

IF FULL BALANCE IS NOT RECIEVED 6 WEEKS BEFORE YOUR HOLIDAY DUE DATE .WE AT HAGGERSTON CASTLE PRIVATE HIRE HAVE THE RIGHT TO CANCEL YOUR BOOKING 

 

PLEASE NOTE .....  REFUND POLICY 

WE CANNOT BE HELD RESPONSIBLE SHOULD A OWNER DECIDE TO SELL UP OR MOVE THERE LODGE/CARAVAN  TO ANOTHER PART OF THE PARK OR SADLY PASS AWAY  . WE WILL ALWAY PUT YOU INTO ANOTHER SUITABLE ACCOMMADITION SIMULAR TO WHAT YOU HAD BOOKED AT THE SAME COST 

We are sorry should this cause any inconvenience for you and your family BUT we can only deal with the family which is booked  into the said accommodations 

 

PLEASE NOTE ....PLEASE READ OUR TERMS & CONDITIONS WITH REGARDS TO CANCELLITIONS & REFUNDS 

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Cancellation Policy. .... Deposits are Non refundable. ..( this is your first down payment whether it's £40/£50  

If you cancel your holiday you will only recieve half of what you have paid back if the time period is outside of the 6 weeks bracket ( Less deposit )

No refunds at all  will be given if holiday is cancelled within 6 weeks of the holiday date NO matter what your reason is for cancelling 

PLEASE NOTE -- WE CANNOT HOLD YOUR DATES WITH A DEPOSIT 

NO DOGS or CATS ALLOWED 

 

PLEASE DONT PLACE A BOOKING IF YOU CANNOT ABIDE BY THE ABOVE RULES

YOUR 1st PAYMENT IS YOU THE GUEST EXCEPTING ALL OUR T/Cs

 

THANK YOU

George Jackson

Haggerston Castle Private Hire